Returns & Exchanges
At TIRTIR.GLOBAL, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team or visit our online portal with your order number and email address to start the return process.
- 2.Prepare Your Package
Ensure the items are in their original packaging, unused, and securely sealed to prevent damage during transit.
- 3.Ship the Items
Attach the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.